Vision

To elevate lives of financially excluded and underserved communities in India and thereby contribute to the overall development of the country

Mission

To be a leading financial institution, which provides financial and support services and thereby facilitate socio economic and financial inclusion of families and create benefits for all the stakeholders and the society at large.

Goals and Objectives

The long-term goal of our Company is to create a society where families get the opportunity to improve their standards of living, and where they can contribute productively towards the overall development of the country. With this goal, Altura aims to play a catalytic role in broadening the reach of financial services, in excluded and underserved areas by

  • providing microfinance services to the low income population for achieving financial inclusion coupled with
  • identifying and helping build a diverse and stable group of livelihood activities that will generate sustained/increased income throughout the year,
  • providing immediate and long-term socio-economic support for the members and their families

Fair Practices Code

The Company adheres to and follows the
Fair Practices Code guidelines issued by the Reserve Bank of India for all the NBFCs. For Fair Practices Code of the Company, click on the below button

Download Fair Practices Code

Grievance Redressal for Clients

For any queries, complaints and feedback, clients can contact the Branch Manager. However,
if not satisfied, kindly approach us through the following:

Write to us: Complaint box at your Altura local branch (or) A-1/3, 3rd Floor, Main Rohtak Road, Paschim Vihar, Delhi – 110063, India

Contact us

Altura Financial Services

A-1/3, 3rd Floor, Main Rohtak Road
Paschim Vihar, Delhi – 110063,
India

Email: afs@alturafinancials.com

Phone: +91-11-45407737, 9599797211